Herbert Smith – Founder.
Cheltenham Fencing and Landscaping is a timber merchant to the Trade and
DIY providing timber, fencing and landscaping supplies across Gloucestershire, Worcestershire and Oxfordshire from its base in Cheltenham.
Much of what we sell is made locally by Walford Timber our parent company who are an independent family owned timber merchant, with a proud history that goes back to
Experts in our field, we offer all our customers practical support with getting the right product as well as delivering a service and product quality many consider second to none.
Continually improving our extensive product range includes
timber fencing, fence panels, closeboard fencing, post and rail fencing, garden buildings and sheds, timber gates, entrance gates, driveway gates and pedestrian gates, decking, sawn timber, arches, arbours, picnic tables and much more.
"Our goal is to consistently impress you with our service levels, whilst providing you with the best quality, long-term value and most appropriate products on the market."
Drop in for expert advice.
On a practical level this means:
Be friendly, positive, polite and helpful at all times. Be efficient, professional and accurate in our work. Do what say we will do, and ‘go the extra mile’ where necessary, whilst treating all customer orders and enquiries with an appropriate sense of urgency. Always be honest and open with you and provide you with the advice and assistance you need to the very best of our knowledge and experience. Be selective so that you don’t have to be. We will not knowingly supply you with sub-standard or damaged product that does not live up to our mission, or with products that are not fit for purpose. Keep innovating and improving to provide you with best in class where required and most appropriate where needed. Deal with complaints in a positive manner to get them resolved as quickly and satisfactorily as possible.
Delivered direct to your door.
Our no quibble guarantee:
“If you are not happy with your products for any reason they will be replaced, repaired or refunded free of charge”
Cheltenham Fencing must be notified of any dissatisfaction within 14 days of delivery or collection and prior to the products being installed or altered in any way.
We are not accountable for ancillary costs such as labour, removal or installation costs.